Case Studies
Real-world success stories demonstrating how our AI solutions transform businesses and deliver measurable results across diverse industries.
Success Stories
Transforming Business with AI
Each case study demonstrates our systematic approach to solving complex business challenges with intelligent AI solutions that deliver quantifiable ROI.
AI Legal Assistant for Law Firm
Major Australian Law Firm • LegalTech
The Challenge
A prominent Sydney law firm was spending excessive time on document review and legal research. Their legal team was overwhelmed with manual document analysis, taking up to 8 hours per case for initial review. This bottleneck was limiting their ability to take on new clients and reducing profitability.
Our Solution
We implemented a comprehensive RAG (Retrieval-Augmented Generation) system integrated with LangChain workflows to automate document analysis and legal research. The solution included semantic search across legal databases, automated document summarization, and intelligent query responses.
Technology Stack
Results
Document Review Time
75% reduction
Research Accuracy
40% increase
Client Capacity
60% increase
Annual Cost Savings
$450K saved
"Austin Build's AI solution has revolutionized our legal research process. What used to take hours now takes minutes, and the accuracy is remarkable."
Senior Partner, Legal Firm
Customer Support Agents for eCommerce
Leading Australian eCommerce Platform • Retail/eCommerce
The Challenge
A major eCommerce platform was struggling with high customer service costs and long response times. They received over 10,000 support inquiries daily, with 70% being repetitive questions. Customer satisfaction scores were declining due to delayed responses and inconsistent support quality.
Our Solution
We deployed AutoGen and CrewAI multi-agent systems to create an intelligent customer support ecosystem. The solution included specialized agents for different inquiry types, automated escalation protocols, and seamless integration with existing support tools.
Technology Stack
Results
Automation Rate
70% of inquiries
Response Time
85% faster
Customer Satisfaction
45% increase
Support Cost
$280K annual savings
"The AI agents handle our routine inquiries flawlessly, allowing our human agents to focus on complex issues. Customer satisfaction has never been higher."
Head of Customer Experience
Conversational BI for Executive Team
Fortune 500 Manufacturing Company • Manufacturing/BI
The Challenge
Executives at a large manufacturing company were frustrated with complex BI dashboards and lengthy report generation processes. They needed quick access to business insights but lacked the technical skills to query databases directly. Critical business decisions were delayed due to data access bottlenecks.
Our Solution
We developed ChattoDB, a conversational business intelligence platform that allows executives to ask business questions in plain English. The system translates natural language queries into optimized SQL, provides contextual insights, and generates executive-ready reports automatically.
Technology Stack
Results
Query Response Time
90% faster
Executive Self-Service
80% increase
Decision Speed
50% faster
BI Team Efficiency
65% improvement
"ChattoDB has transformed how we access and understand our business data. I can now get answers to complex questions in seconds, not days."
Chief Executive Officer
Aggregate Impact
Combined Results Across All Projects
- Average Time Savings
- 78%
- Cost Reduction
- $970K
- Efficiency Improvement
- 62%
- ROI Timeline
- 4 months
Ready to Create Your Success Story?
These results are not unique – they represent what's possible when you partner with Austin Build. Let's discuss how we can deliver similar outcomes for your organization.